Real, expert pharmacists ready to give you health advice and treatment options, for you and your family.
Save time by chatting with us online. No need to bundle up yourself and your family just to go to the chemist and ask a question.
Stay at home, in the safety of your loungeroom or bedroom, without being exposed to the flu, the weather or traffic-
PharmOnline has helped people like you and telehealth is providing a bridge between pharmacists and individuals living in isolated areas who have had questions around medications or health.
We offer a range of services for new parents, people with disabilities and chronic diseases, as well as people living in geographically isolated regions who need help managing medication safety.
These services include answers regarding medication, medical audits, general health queries, diagnosis of general symptoms, Covid-19 vaccination queries, as well as online support groups like our SugarBaby Clinic.
Prompt Advice
We are here to help with your health advice - we know they can pop up any day, any time, any where
Only the Best
Our pharmacists are active, registered, and experienced, waiting to help you solve your medication and health enquiries
advice for all
We know you may not have easy access to pharmacy advice - so we are striving to change this with our online health advice service
active Support
Our pharmacists can review your medication, provide treatment suggestions or refer you on for further investigations if required - all at the click of a button.
What happens when it’s late at night and your child has a rash, and you’re wondering what cream would be best to address the issue?
Or if you’re experiencing aches and pains and need expert advice about pain relief, ensuring you don’t take something that clashes with your other medication?
Our online pharmacist consultation provfides you with a way to access specialist advice from a pharmacist with out travel time adding to your stress levels.
Frequently Asked Questions
What are telehealth appointments like?
Telehealth appointments, also known as Telehealth Video Consultations and Virtual Care, are similar to regular face-to-face appointments, but as you are able to ask questions and receive answers from your pharmacist at any time, from the comfort of your home or workplace.
Can I use the telehealth service if I am in Outback Australia?
Absolutely! This platform was initially deisgned so that Australian residents who are in remote areas can access the PharmOnlines Telehealth Service from anywhere in Australia. The only thing you need is a smart device (computer tablet phone etc) that connects to the internet and has the ability to send and receive video, and of course, you’ll need the internet.
How long to wait for Telehealth appointment?
With PharmOnline’s Telehealth Constultation Software, you get to see which qualified pharmacists are available, what they specialise in, and their available booking times. More often than not, you will find someone is avaiable within the next 15 minutes.
Can I use telehealth to speak with a pharmacist even though I am at work?
Absolutely. We are now seeing more and more telehealth consultations booked with people who are time poor and still need to get answers. This is an extremely popular choice for people who are going through physical rehabilitation with work cover or their insurance company and they need to review medication or get answers about adverse reactions, mixing medication types, general health or lifestyle options. The only recommendation we make is to find a private spot where you can chat in confidence.
You can book a 15-minute individualised telehealth consultation with an experienced pharmacist – before and after business hours.
Our PharmOnline pharmacists are available from 6am-8am and 7pm-12am on weekdays – and from 8am-10pm AEDT across the weekend.
To book an appointment, simply click the BOOK HERE button. You can book a 15-minute individualised telehealth consultation with an experienced pharmacist – before and after business hours. Our PharmOnline pharmacists are available from 6-8am and 7-12pm on weekdays, and from 8am – 10pm across the weekend.
To book an appointment, simply click the button below.
Our affordable telehealth consultations are result-focused,
15 minutes long and only $39
PharmOnline is particularly valuable to people that are geographically or socially isolated and are unable to easily access their local community pharmacy or other health services.
Our pharmacists can let you know if there are any treatments already in your home medicine cabinet that might provide relief for your symptoms – while saving you the time and stress of having to travel for a face to face appointment.
By speaking to our online pharmacists, you will have access to:
Ok, so tell me once again - What is Telehealth (Virtual Care)?
A telehealth consultation is a way of talking with a healthcare provider, either by telephone or videoconference. Telehealth can be used when you want to talk with your pharmacist or another healthcare provider about your health, but you don’t need to see them in person.
Telehealth has played a critical role in Australia’s community health care system by providing video consultations to both Urban and Regional Australia. It has enabled disabled people, people in remote areas, and quaranting families across the country to get medicinal advice and general health care advice from a healthcare professional without needing to leave their home or office.
And what are the Benefits of Telehealth Services?
Skip the trip to a Chemist or Pharmacy to ask questions
Pharmacists are experts in their field
Have a face to face session with a health professional without exposing yourself to COVID 19
Keep Safe
Ditch the waiting times in a crowded waiting room full of sick people
Manage your Time Better
Book a Medicine Cabinet Audit
Know what to toss, and what to keep
Medication Reviews - From Home
This should be done yearly
Nuanced Support e.g. Gestational Diabetes Mellitus
You're not alone
When it comes to PharmOnlines Telehealth Service, it is available to anyone and everyone!
Our clients love us because they:
- are based in a Remote or Rural area and healthcare provider access is limited
- are quarantining after a close contact
- are sick in bed and don't want to leave the house, or can't because they have a family member to look after
- are time poor and want to save time by NOT waiting in a line at the chemist
- want to go through their Medicine Cabinet with someone and PharmOnlines Medicine Cabinet Audit allows them to do it with us remotely.
- have kids, and/or fur-babies, who are difficult to manage in public, and couldn't possibly stand the extra stress at the moment
- are busy in the office and have no chance to head to the pharmacy during work hours, purely to line up and ask a question
- are wanting to have a private chat with a pharmacist, without others eaves dropping - virtual care is awesome that way
- know telehealth is the future and they simply know to manage their time better
How does Telehealth work?
Just like Online Chat
Our custom built video consultation process is secure and works just like an online chat with a doctor or nurse. The video consultation platform is secure and private and allows our registered pharmacists to provide expert advice on medication use, side effects and more through screen sharing technology, all without concerns around privacy, security and safety.
Choose your Pharmacist
You simply choose your preferred pharmacist, and an appointment time during registration and then you connect directly with your chosen pharmacist at the time of the appointment.